Troubleshooting: Difference between revisions
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Not all issues that you encounter are a result of a bug in FreeMind. There may be a problem with your Java installation. | Not all issues that you encounter are a result of a bug in FreeMind. There may be a problem with your Java installation. | ||
The first place to look at when you suspect a FreeMind bug is the ''error log''. With FreeMind 0.8.0, run FreeMind from <tt>freemind.bat</tt> to see all the logged errors in the DOS console. With FreeMind 0.9.0 beta, the error log is a text file located at ".freemind" subfolder of your home folder; the name of the error log file is one of "log.0", "log.1", etc. | Java installation: You may need to check you Java installation, by entering a DOS console, and typing "java -version" to see whether Java is correctly installed and in what Java version. | ||
Looking at error log: The first place to look at when you suspect a FreeMind bug is the ''error log''. With FreeMind 0.8.0, run FreeMind from <tt>freemind.bat</tt> to see all the logged errors in the DOS console. With FreeMind 0.9.0 beta, the error log is a text file located at ".freemind" subfolder of your home folder; the name of the error log file is one of "log.0", "log.1", etc. | |||
Please report bugs to [http://sourceforge.net/tracker/?atid=107118&group_id=7118&func=browse SourceForge's Bug Tracker]; see also [[Reporting bugs]]. | Please report bugs to [http://sourceforge.net/tracker/?atid=107118&group_id=7118&func=browse SourceForge's Bug Tracker]; see also [[Reporting bugs]]. | ||
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==See also== | ==See also== | ||
* [[Reporting bugs]] | * [[Reporting bugs]] | ||
* [[Asked questions]] | * [[Asked questions#Installation]] | ||
[[Category:Documentation]] | [[Category:Documentation]] | ||
Revision as of 08:41, 4 February 2010
Linux
For troubleshooting on Linux, see FreeMind on Linux.
Windows
Not all issues that you encounter are a result of a bug in FreeMind. There may be a problem with your Java installation.
Java installation: You may need to check you Java installation, by entering a DOS console, and typing "java -version" to see whether Java is correctly installed and in what Java version.
Looking at error log: The first place to look at when you suspect a FreeMind bug is the error log. With FreeMind 0.8.0, run FreeMind from freemind.bat to see all the logged errors in the DOS console. With FreeMind 0.9.0 beta, the error log is a text file located at ".freemind" subfolder of your home folder; the name of the error log file is one of "log.0", "log.1", etc.
Please report bugs to SourceForge's Bug Tracker; see also Reporting bugs.
